Contact Us
Main office:
5930 Heisley Road
Mentor, Ohio 44060
Administration, Case Management,
Supported Employment Office:
5966 Heisley Road
Mentor, Ohio 44060
Phone: 440-354-9924
Fax: 440-354-5808
TDD: 440-354-9924
E-mail: info@neighboring.org
If your situation is an emergency:
- Call 911
- Call the Lake County Crisis Hotline at 440-953-8255
- Proceed to the nearest emergency room
Hours of Operation
| Monday: |
8:00 a.m. |
6:00 p.m. |
| Tuesday: |
8:00 a.m. |
6:30 p.m. |
| Wednesday: |
8:00 a.m. |
5:00 p.m. |
| Thursday: |
8:00 a.m. |
5:30 p.m. |
| Friday: |
8:00 a.m. |
5:00 p.m. |
NEIGHBORING is not a 24/7 facility. In case of emergency, please call 911 or the Lake County Crisis Hotline (440-953-8255).
Walk-in Procedures
To sign up for services at NEIGHBORING, please call 440-639-3603 for complete and up-to-date intake information. No appointment is needed, and you are welcome to come at any time during the following hours:
| Mondays: |
9:30 a.m. |
4:30 p.m. |
| Wednesdays: |
9:00 a.m. |
2:30 p.m. |
| Thursdays: |
9:00 a.m. |
2:30 p.m. |
All will be seen by the Intake Specialist "first come – first served." If there are special circumstances that require it, a specific appointment can be made in advance. Please be sure to bring the following items, and be prepared to provide necessary information:
- Form of Identification – Driver's License or State ID (or mail that has been sent to current address - e.g. utility bill)
- Financial Information – Most Recent Tax Return, Social Security Award Letter, Pay Stubs for one month, etc. (Spouse and/or total household income is needed)
- Proof of Insurance – Medical Card, if applicable (not necessary to receive services)
- Letter of Residency – if living in group home, shelter, etc.
For any further questions, please contact the main office at 440-354-9924.
Travel Directions and Maps
Directions to 5930 Heisley Road
*From Route 2, take Heisley Road (OH-44 N) exit and continue South on Heisley Road. 5930 Heisley Road is 0.7 miles down on the Right.
*Please call us if you have any questions: 440-354-9924.
MapQuest link for main building
Directions to 5966 Heisley Road
*From Route 2, take Heisley Road (OH-44 N) exit and continue South on Heisley Road. Continue 0.8 miles down, and turn Right at driveway just past entrance to main NEIGHBORING location (5930 Heisley Road). This is a private drive, and you will notice a large sign for US Endoscopy. Continue down this drive about 500 feet. At the end of this drive, turn Left into the parking lot for 5966 Heisley Road (see map above).
*Services to be housed at the new office space are Case Management and Supported Employment.
If coming via Laketran, please make sure your reservations are for the correct address and that you get off the bus at the correct destination.
Referral Information
211: In Lake County, call 2-1-1 for free referral and resource information. This is free, and trained professionals are there 24/7.
Crisis Hotline: For mental health emergencies and thoughts of suicide, please call 440-953-8255, 440-357-7300 or 800-411-0103.
Forbes House: Shelter for battered women and their children. Call 440-357-1018 or 440-953-9779.
Project Hope for the Homeless: Emergency, temporary shelter and services for men, women and families. Call 211 for information or visit www.projecthopeonline.org
Lake County Food Bank: Provides non-perishable groceries and makes referrals to other food pantries; please call 440-951-3646 or 440-354-5766
Salvation Army: Free hot meals Monday thru Friday 11:30 AM to 1:00 PM. Food Pantry open three days a week. Please call 440-354-3774.
Lake County Free Medical Clinic: Provides low-cost medical services & prescription assistance. Walk-in Hours and appointments available. Please call 440-352-8986 or 800-559-0058.
Lake County General Health District: Provides vaccination, TB tests, AIDS tests, and well-child services. Call 440-350-2543, 918-2189 or visit www.lcghd.org.
Lake County ADAMHS Board: Please call 440-350-3117 or visit website www.helpthatworks.us.
NAMI (National Alliance on Mental Illness) of Lake County: Offers many benefits, services and valuable information for all persons affected by mental illness. Call 440-639-1200 or visit www.namilakecountyohio.org.
